Home > Headlines > Qualaxia in action > Dégustation de savoir january 2012
Dégustation de savoir
Dégustation de savoir – Qualaxia's lunchtime conference series
Practical ways were developed to facilitate the implementation of hierarchized care in the study areas (CSSS Lucille-Teasdale, Louis-H. Lafontaine Hospital and Maisonneuve-Rosemont Hospital). This included having a secondary care specialist supporting primary care teams in the CSSSs, applying a buddy system between primary and secondary care clinicians, implementing several activities between establishments, etc.
Clinical elements to develop in view of facilitating the implementation of hierarchized care include introducing objective evaluation criteria for patient needs, implementing an ongoing assessment of treatment response, information given to care providers regarding intervention strategies to implement at various stages of care, and the presence of a physicians research service for orphan patients.
Essential organizational factors that require improvement are: the development of certain missing services to promote a service continuum, the addition of human and financial resources necessary in primary care, and the standardization of reference criteria and mechanisms in secondary care.
Teams involved in hierarchized care would benefit from developing a culture of networking.
Hierarchized care implementation is a promising solution to address the inadequacy between populational needs and services offered.